Legal

Privacy Policy

Effective Date: 2013 • Pranam HVAC Engineering Pvt. Ltd.

Pranam HVAC Engineering Pvt. Ltd. ("Pranam HVAC", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

Information We Collect

We may collect the following information:

Name
Company Name
Email Address
Phone Number
Office Address
GST Number
Payment Details
Service History
Equipment Information
Website Usage Information

How We Use Your Information

We use your information to:

1
Provide HVAC installation, maintenance and AMC services.
2
Prepare quotations and invoices.
3
Process payments.
4
Schedule service visits.
5
Respond to enquiries.
6
Improve our services.
7
Comply with legal obligations.

Information Sharing

We do not sell or rent your personal information.

Your information may be shared with:

Equipment OEMs

(Samsung, Hitachi, Voltas, etc.) where required for warranty or service support.

Authorized service engineers

To coordinate on-site troubleshooting, HVAC installations, and regular servicing visits.

Government authorities

Where legally required to comply with regulatory standards or judicial orders.

Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

Data Retention

We retain customer information only for as long as necessary to provide services and comply with legal and tax requirements.

Your Rights

You may request to:

Access your information

Request a copy of the personal data we hold.

Correct inaccurate information

Request correction of incorrect records.

Request deletion where legally permitted

Request removal of your data where allowed.

Withdraw consent where applicable

Withdraw consent for processing your info.

Contact

Pranam HVAC Engineering Pvt. Ltd.

Pranam HVAC Engineering Pvt. Ltd. • Registered Office: Ahmedabad, Gujarat, India.